Lime Crime understands that the privacy of your personal information is important to you, so we have established privacy policies and practices. This notice explains how your data will be used, shared, or otherwise handled by Lime Crime.Under the General Data Protection Regulation (GDPR), you have specifics rights, as described below in “What are your rights”, related to the use and consent of your personal data. Under GDPR, by definition, we are known as the ‘Controller’ of the personal data you provide to us.
Information We Collect
Personal information may be requested and collected when you sign in to Lime Crime Sites, such as upon registration with Lime Crime, when placing an order, when contacting us via phone or email, or when joining our email list. We may collect additional personally identifiable information (“PII”) such as user name, password, billing information, and contact information in order to offer you Lime Crime products and services. This information will be used to fulfill your orders, process your transactions, facilitate your use of our website(s), market our products and services, respond to your requests, assist you with future shopping, and improve Lime Crime websites. Non-publically identifiable information (“NPII”) such as your IP address and the site that referred you to ours is gathered automatically. This assists us in aggregating data in regards to visitor preferences, such as how many users visited a specific page on our site.
How We Use Your Information
From time to time, we may notify you of special promotions, new products or services, or other information that may interest you using the contact information you provide (unless you have opted out of receiving such communications). You may also receive notifications of special promotions, new products, or additional services from our third-party associates. If you would like to opt out of receiving correspondence, please send your request to email@example.com or utilize the unsubscribe link contained in our marketing email messages.
Information We May Disclose or Share
We do not disclose, share, rent or sell your personal information to parties not associated with fulfilling your order unless sharing this information is necessary to provide you with Lime Crime products or is required by law. We consider your personal information a vital part of our relationship with you and your interaction with us and the Lime Crime Sites. Examples of when we may share your personal data are: (1) with service providers or contractors who process on behalf of Lime Crime to perform certain business-related functions, such as backup and recovery services, business application services, database and analytics services, bank merchant services to process or fulfill orders; (2) in connection with the sale, assignment, or other transfer of the business of this Site to which the information relates; and/or (3) to respond to law enforcement requests or where required by applicable laws, court orders, or government regulations.
We may retain your personal information as long as you are registered and may need assistance on a Lime Crime websites, and a period of time thereafter as permitted or required under applicable laws or due to normal data backup and archival of orders or other regulatory requirements and lawful business purposes.
To keep Personally Identifiable Information that you provide via this Site accurate, current, and complete, please contact us at firstname.lastname@example.org and we will take appropriate steps to update or correct such information in our possession, or to delete certain information upon request (if and to the extent practicable).
If you do not wish cookies to be saved to your system, you may change your browser's settings so that your computer does not accept them. Another alternative is to delete or erase the cookies. However, if cookies are disabled or deleted/erased, you may not be able to purchase from our website and we may not be able to recognize you as a registered user.
Tags do not store personal information on your computing device. Tags are like keywords that assist in classifying unstructured data and may occasionally be downloaded when you look at content while on the web or via an email. Tags can be used to assist in searches or providing content that may be of interest while on Lime Crime Sites. Tags cannot normally be managed, but can be deleted by deleting the content in which it was contained.
Links to Other Websites
There may be links to other websites from Lime Crime Sites. Lime Crime does not control any third-party websites and we are not responsible for how these sites use personal information. We encourage you to become familiar with the privacy practices of any linked site when you visit it.
This Site takes reasonable steps to protect Personally Identifiable Information as you transmit it to our Site and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this Site may not be secure. We implement a secure processing server on our Site when collecting information to ensure a high level of security for your personal information.
Consistent with the Children’s Online Privacy Protection Act of 1998 and its revisions in 2013, the Site is a general audience website, intended for adult use. We do not market to, and do not knowingly collect any personally identifiable information from, children under thirteen (13) years of age. Children should always get permission from their parents before sending any personal information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. We encourage you to become involved in your children's online experience, and to share your knowledge and experience with your young ones. If you’re under 13, please do not register for any of our services or provide us with any personally identifying information (such as your name, email address or phone number). Please contact our customer service department if you are aware of any personal information supplied to the Site by a child under the age of thirteen (13).
California Do Not Track Disclosures
The California Online Privacy Act requires that we outline our practice as it is related to federal do-not-track signals that may come from your browser. Because this signal does not often reflect the preference of our consumers, this website does not respond to it. California residents may also request a record of all personally identifiable information we have on file, as well as a list of all third parties in the event we have disclosed personal information during the preceding year for the third parties’ direct marketing purposes. To obtain this information, please contact us at:
20058 Ventura Blvd STE 287
Woodland Hills, CA 91364
Please include the phrase “Your California Privacy Rights” in the subject field of your email or on the envelope or post card and in the actual request. For all requests, please include your name, street address, city, state, and zip code. We will not accept requests via the telephone or by facsimile. We are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Privacy Notice Changes
This notice replaces all previous disclosures we may have provided you about our information practices. We reserve the right to revise and modify this policy at any time without notice and to apply these changes in policy to information previously collected, where legally permissible. We will notify you of changes by posting the policy changes on our website.
This Privacy Notice was last updated on May 25, 2018.
What Are Your Rights/Access To Information
Under the General Data Protection Regulation, as we collect information from you, you will be notified of the data collected and have the right to see what data we have collected and request erasure or rectification of the data. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated at email@example.com
How to Contact Us
List of cookies we collect
The table below lists the cookies we collect and what information they store:
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
CURRENCY Your preferred currency.
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID.
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
STORE The store view or language you have selected.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
EMAILSIGNUP Displays the email signup dialogue when visiting the home page if cookie does not exist.